Former Hilton Garden Inn Richmond Downtown To Become Full-Service Hilton

A new chapter for the former Miller & Rhoads department store begins May 2015

This information originated in American English.

April 22, 2015

RICHMOND and MCLEAN, Va. - Hilton Worldwide and HRI Lodging, LLC today announced the conversion of Hilton Garden Inn Richmond Downtown into a full-service Hilton Hotels & Resorts brand property by the end of 2015. The New Orleans-based owner, HRI Properties LLC, will oversee the $11.5 million dollar transformation of the hotel, which is housed in the former Miller & Rhoads department store.

The historic Miller & Rhoads building was constructed between 1888 and 1909 as a one-room store and later expanded to an eight-story building in the block bound by Broad, Grace, Fifth and Sixth streets. The landmark department store closed in 1990 and reopened as a hotel and condos in early 2009. The hotel is in a building shared by Miller & Rhoads Residences, a 133-unit residential project with 111 one- and two-bedroom apartments and condominiums.

"The addition of this Richmond-based property to the Hilton portfolio marks an exciting milestone as we continue to extend Hilton's footprint to key markets across the country," said Rob Palleschi, global head, full service brands, Hilton Worldwide. "With its rich history, burgeoning food scene and growing business center, we are thrilled to call Richmond home and join the fabric of this storied city."

The hotel will also gain 10,000 additional square feet of meeting/event space and will feature an enhanced 24-hour fitness center as well as a Hilton HHonors lounge.

"It's a dramatic transformation with improvements including the renovation of all 250 guest rooms with high-end finishes and the offering of a sleek new tech lounge in the lobby," said John Cario, area vice president and general manager, Hilton Garden Inn Richmond Downtown.

One important aspect for the hotel property, and its leadership team, is to ensure the history of the building is still preserved and showcased for the local community. "The Miller & Rhoads Memorabilia collected over the years is very special to our hotel. We have already successfully gained the necessary approval to integrate our treasures within the new design," said Tim Stacer, director of sales & marketing, Hilton Garden Inn Richmond Downtown.

The hotel will also keep the building's storied tradition of its annual legendary "Santa Tea" which, since the 1940s, has offered children and families the opportunity to meet Santa in an ornate, magical setting. This beloved event is held in partnership with the Children's Museum of Richmond each holiday season. "We are honored to be leading this transformation in a building as significant as the Miller & Rhoads department store and in a city as historic as Richmond," said Gary Gutierrez, president of HRI Lodging. "HRI prides itself on setting the standard for historic preservation of our nation's classic buildings."

The hotel, located at 501 E. Broad St., will remain open during the renovations.

About HRI Properties
Based in New Orleans, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures and the redevelopment of neighborhoods. HRI's mission is "revitalizing cities by creating diverse, vibrant, sustainable communities". Since its founding in 1982, HRI has completed more than 68 large-scale projects, which total 5,114 apartment and condominium units, 4,116 hotel rooms, and more than 1.3 million square feet of retail and office space, with a total development cost of $2 billion. For more information, please visit

About HRI Lodging
HRI Lodging, LLC. (HRIL) is one of the 50 largest hotel management companies in the U.S. with a current portfolio of 19 hotels and resorts spanning the continental U.S. By building alliances with major domestic and international investment firms, the organization pursues a dual mode growth strategy of managing independent, boutique properties as well as partnering with industry leading brands, including  Starwood, Marriott, Hilton and Hyatt. HRI Lodging is the hotel management division of New Orleans-based HRI Properties, a full-service real estate development company and a national leader in the adaptive reuse of historic structures. For more information, please visit


Jacqueline Toppings
Hilton Worldwide
+1 703 883 5381

Tim Stacer
Hilton Richmond Downtown
+1 804 727 2112

About Hilton Hotels & Resorts

For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 570 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at and learn more about the brand by visiting or following us on Facebook, Twitter and Instagram.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,200 properties with more than 856,000 rooms, in 105 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else, and free standard Wi-Fi.  Visit for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.