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Hilton Cincinnati Netherland Plaza Awarded Hilton Hotels & Resorts Award Of Excellence
March 16, 2015
CINCINNATI, Ohio - Hilton Cincinnati Netherland Plaza has been honored with the Award of Excellence from Hilton Hotels & Resorts again for 2015. This prestigious award is based on a combination of the hotel's customer service scores from SALT (Satisfaction and Loyalty Tracking) as well as Hilton Worldwide's twice-annual Quality Assurance process. The hotel received the award for excelling in four key areas, including quality assurance audits measuring cleanliness and property condition and guest satisfaction scores rating overall service and guest loyalty. As such, the hotel was one of the top five performing hotels out of nearly 300 in the nation. This is Hilton Cincinnati Netherland Plaza's second time to receive this honor.
"Our team continues to have a huge focus on customer satisfaction overall and our support of the needs of our conference and function customers in particular. We take great pride in the care and maintenance of our nationally recognized, historic building," said Michel Sheer, managing director, Hilton Cincinnati Netherland Plaza. "We are thrilled to be recognized by our leisure, business, group and social customers this way."
About Hilton Cincinnati Netherland Plaza
Hilton Cincinnati Netherland Plaza, located in the heart of Cincinnati, is one of the world's finest examples of French Art Deco architecture. The hotel is a charter member of Historic Hotels of America, is a registered National Landmark and is on the National Register of Historic Places. The hotel features 561 updated guestrooms, over 40,000 square feet of meeting space-from boardrooms to ballrooms, including the Hall of Mirrors, one of the Midwest's most breathtaking ballrooms.
Hilton Cincinnati Netherland Plaza is also home to the AAA Five-Diamond fine dining restaurant, Orchids at Palm Court. The restaurant is Ohio's only Five-Diamond dining establishment and one of just 63 in North America.
Hilton Cincinnati Netherland Plaza is located at 35 West Fifth Street, Cincinnati, Ohio, 45202. For more information or reservations, call the hotel directly at 513-421-9100 or visit www.cincinnatinetherlandplaza.hilton.com.
Hilton Cincinnati Netherland Plaza
+1 513 352 1372
About Hilton Hotels & Resorts
For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 575 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi, and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.