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Hilton Hotels & Resorts
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Hilton Cologne Announces Completion Of Room Renovation
May 31, 2016
COLOGNE, Germany - Hilton Cologne has announced its completed room renovations.
"More than 100 team members at the hotel have perfectly worked together to keep to our plan and maintain our high standards to satisfy our customers," said Sven Beissel, general manager, Hilton Cologne. "Everyone rose to the challenge - it is not 'business as usual' to have 2.5 kilometres of carpet and 500 kilometres wired cables installed, 3,000 light bulbs replaced by LED lights and approximately 100,000 screws and nails being worked in - not to mention 500 kilometres of wallpaper."
Designed by around a dozen different companies, Hilton Cologne has successfully refurbished its 296 guest rooms. Each room features new flat screen TVs with mirroring effect (Android), cabinets, table settings, chaise lounges and new bedding. Interior design and decoration are in harmony with typical Cologne motifs and picks up contemporary and architectural details from the facade which has been part of the building since 1952.
During the renovation, the team surprisingly found a golden wedding ring with initials and a wedding date stuck between the wall and a bed panel, which had been there for the preceding 10 years. While building construction proceeded, the hotel team searched for the ring's owner. A long-term employee of the hotel remembered a newly married couple from the U.S. who had stayed at the hotel many years ago and lost a piece of jewelry. She started investigating by using the Hilton HHonors® data system, an old registration card and her memory of the event which occurred in her first week with Hilton Cologne. The team member was able to find a reservation for the relevant time in October 2006 where booking names also matched initials on the ring. An internal note in the booking system stated the couple was visiting on their honeymoon, raising the chances that the right person was found. The couple was contacted and the wedding ring was finally sent back to its owner.
Additionally, to inform people about the refurbished rooms, the hotel team reconstructed a refurbished hotel room on the Weltjugendtagsweg - located between Cologne Cathedral and river Rhine. A film crew invited those passing by to test the new bed using the motto: "Cover, uncover, discover - all new at Hilton Cologne!" About 100 testers, from families to a bowling club jumped in the white linens. This unique way of communication caught much interest in public. To view a photo of this activity, please visit this link: https://goo.gl/Ni8pIl
Media can access additional information about Hilton Cologne here: news.hilton.com/cologne
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For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With 575 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values to every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi, and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors mobile app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,300 properties with more than 863,000 rooms, in 106 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else, and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.