Hilton Hanoi Opera Celebrates 10 Years Of Excellent Vietnamese Hospitality

This information originated in American English.

June 01, 2009

HANOI, Vietnam -  Hilton Hanoi Opera, Vietnam’s award-winning luxury hotel will mark its 10th anniversary this June. Since its official opening in 1999, the hotel has received numerous accolades including for the last five consecutive years being voted ‘Vietnam’s Leading Hotel’ by the prestigious World Travel Awards.

Commenting on the hotel’s success for the last 10 years, Mr. Mark Deere, General Manager of Hilton Hanoi Opera said: “It has been a great journey. 1999 was a huge milestone for us as it was the first time that Hanoi saw the opening of a truly international hotel. Since then we have experienced many events that have significantly impacted the travel and tourism industry both positively and negatively, but thanks to the commitment and loyalty of our staff and guests we have continuously been listed as one of the best hotels in Hanoi.”

To mark this special occasion, the hotel has come up with a series of promotions for guests. Some of these include the ‘We are 10, How old are you?’ a dining discount offer ‘Dine & Unwind’ a special 10 course degustation dinner with free overnight accommodation and the chance to win a Vespa LX125VN by dining in any of the hotel’s outlets in the month of June.

Also helping the hotel celebrate its anniversary are guests who have stayed since the very beginning. For Mag. Heinz Messinger of AME International, Hilton Hanoi Opera has been his ‘home away from home’ each time he travelled to Hanoi for business for the last seven years.

“I am unable to pinpoint the specific reason that caused this feeling, but I am always delighted by the charming and warm staff that has made my stays very memorable,” he said.

Mr Jozef W.M. Van Doorn, an in-house resident since 2005 shared the same sentiment.

“Being in the heart of this bustling city, Hilton has time and time again impressed me with their impeccable service and variety of F&B offerings. I am definitely getting used to being pampered by the staff here.”

Today at Hilton Hanoi Opera, 70 of the 387 team members were part of the hotel’s original line up in 1999.  Executive Housekeeper Le Quoc Vinh is one such example, and has moved up the corporate ladder over the years to become Head of the Housekeeping Department today.

“I chose to continue working at Hilton Hanoi Opera because of the hotel’s strong focus on training and recognizing staff achievements. Over the years it has provided me with countless opportunities that have led me to where I am today,” he said.

The hospitality industry in Vietnam has evolved tremendously over the last 10 years. From being a developing economy, Vietnam has today affirmed its role as a leading economic power in the region, attracting millions of tourists every year.

Going forward, Mr. Deere is confident that the hotel will remain at the forefront of the luxury accommodation business in Hanoi despite current market conditions.

“We are certain that the next 10 years will provide Hilton Hanoi Opera with even more opportunities to grow and bond with the valued communities we serve,” he said.

Celebrate with Hilton Hanoi Opera in the month of June
Dine & Unwind: Tempt your senses with a culinary journey in Ba Mien, then unwind in a luxurious room at the hotel.  Chef Frederic has designed a 10-course degustation menu in honour of our 10 years in Hanoi.  All bookings come with free overnight accommodation. Only available on the nights of June 12 & 13.
We are 10, How old are you?: Dine in Ba Mien & Chez Manon Restaurant  between 1st and 14th in the month of June and we will give you a percentage discount off your total bill equal to the average age of your table.

Win a Vespa: Dine or drink at any of our outlets from now till June 30th 2009 and stand a chance to win a Vespa 125 LX VN Bike.

10 Meter Vietnamese Spring Roll: Come and witness our chefs take on the challenge of making a Vietnamese spring roll that is 10 meters long.  15th June at 3pm in the hotel lobby 2 for 1 Hilton Family of Hotels Holiday Sale: Book 2 nights between 1st June and 31st July 2009 and receive the second night free

About Hilton Hanoi Opera
Strategically located in the heart of Hanoi’s centre business district, the Hilton Hanoi Opera is within easy walking distance of the city’s myriad tourist attractions and bustling shopping areas, providing an ideal home from which to experience and explore the rich textures of Hanoi.

Inspired by the character of the famous Opera House opposite, the hotel is a fusion of traditions: gentle Vietnamese hospitality and graciousness, and Hilton’s assurance of total reliability, impeccable service and first-class facilities.

Voted Vietnam’s Leading Hotel in 2004, 2005, 2006, 2007 and 2008 by the prestigious World Travel Award, Hilton is a landmark in the city center within walking distance of the business district.

You will be consumed by luxury and convenience in everything you do. With 269 rooms on the deluxe and the executive floors, every room offers a view of the city or the Opera House and are all equipped with:
•    Individual controlled air conditioning and double glazed windows
•    Luxuriously fitted bathrooms with separate shower units
•    Direct dial telephone with voice mail
•    Direct callback telephone service
•    High speed internet access at 512 Kbps
•    Colour television with satellite channels
•    Mini Bar with tea and coffee making facilities in room safes

For your functions, conferences and exhibitions, Hilton Hanoi Opera offers the latest in audio-visual equipment and lighting facilities. In addition to the technically attuned Ballroom, there are six spacious meeting rooms, one boardroom and a business center with dedicated team members working behind the scenes to ensure the success of your events.

Contact:
Tran Khanh Ngoc
Marketing & Communications Manager
Hilton Hanoi Opera
1 Le Thanh Tong Street, Hoan Kiem district, Hanoi, Vietnam
Tel:844-39330500   Fax:844-39330626
tran.khanhngoc@hilton.com
www.hanoi.hilton.com

About Hilton Hotels & Resorts

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