Hilton Hotels & Resorts Ranked Number One International Hotel Brand In India

This information originated in U.K. English.

November 08, 2011

NEW DELHI and MCLEAN, Va. - Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, has been ranked the number one international hotel brand in India in the Indian Hotel Business Guest Survey. The annual survey is conducted by BDRC Continental, a United Kingdom based market research agency.  In the survey that tracks the brand performance of 102 hotel brands in India, Hilton Hotels & Resorts has been rated ahead of all international hotel brands. Additionally, Hilton Hotels & Resorts retained its position as the number one business hotel brand in Asia Pacific in the BDRC Continental Asia Pacific Hotel Guest Survey 2011 that provides an overall regional perspective.

Dave Horton, global head, Hilton Hotels & Resorts, said, "Our first place ranking in India as we continue our rapid expansion in the country is a testament to our team members' passion and commitment to delivering on our brand promise - to ensure every guest feels cared for, valued and respected. We appreciate the high regard and trust that travellers continue to place in Hilton both throughout India and around the world."

Lenny Menezes, chairman, India, Hilton Worldwide, said, "We are delighted with Hilton Hotels & Resorts being ranked the leading international hotel brand in India. We are grateful to our guests for this recognition.  This ranking will give further impetus to our development efforts.  We have more than doubled our trading estate in 2011 by opening five hotels in India this year, and we plan to launch five more hotels within the next eight months.  At the current pace, we hope to triple our presence in the country in the next two years."

The BDRC Continental Survey is a syndicated study that reviews the responses of travellers who have stayed on business in hotels of at least three-star rating or equivalent in the past 12 months.  In order to review the performance of brands BDRC Continental prepared a hotel Brand Ranking Index.  This composite measure takes account of the following indicators - unprompted and prompted awareness, usage in the past year in India or abroad, leading choice, loyalty and intent to recommend. 

Other BDRC studies this year rank Hilton Hotels & Resorts as the number one hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany (two consecutive years) the Middle East (three consecutive years) and Asia Pacific. Hilton was also named leading choice hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany, the Middle East (three consecutive years), South East Asia and Asia Pacific.

Today Hilton Hotels & Resorts has four properties in India: Hilton New Delhi /Janakpuri, Hilton Chennai, Hilton Mumbai International Airport and Hilton New Delhi-Noida-Mayur Vihar.

Contact:
Ketaki Narain
Hilton Worldwide
+91 124 4822662
ketaki.narain@hilton.com

John Forrest Ales
Hilton Hotels & Resorts
+ 1 703 883 5212
johnforrest.ales@hilton.com

About BDRC Continental
BDRC Continental is the UK's largest independent market research agency. Established in 1991, the company has built an unrivalled reputation as a full service consultancy with specialist expertise across a number of sectors including business to business, financial services, hotels, meetings & hospitality, media & advertising, internet & telecoms, Government & not for profit, culture & leisure and tourism, travel & transport.

BDRC Continental is staffed by highly experienced researchers with great reputations in their individual fields as well as in the market research industry. The company is renowned for its consultative approach and ability to add value to clients' businesses by bringing insights from multiple markets to the research. This cross-disciplinary approach enables BDRC Continental to provide intelligence that is informed by a deep understanding of the client's issues and the wider market context. As well as undertaking bespoke research for a wide variety of clients, the company conducts a number of syndicated studies and has developed proprietary techniques including Tracktion, Grapevine, Service Intensity, the Business Opinion Omnibus, SME Finance Monitor and ZMET Visionary Thinking. www.bdrc-continental.com

About Hilton Hotels & Resorts

For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 570 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,100 properties with nearly 838,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.