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Hilton Naples And Shula’s Steak House Awarded 2014 TripAdvisor® Certificate Of Excellence
Recognized as a Top Performing Hotel Restaurant as Reviewed by Travelers on the World’s Largest Travel Site
June 09, 2014
NAPLES, Fla. - Hilton Naples and Shula's Steak House, located inside the hotel, today announced that each has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
"Our 2014 TripAdvisor Certificate of Excellence awards are very special to our entire team at the Hilton Naples and Shula's Steak House because they are a validation of how well we cared for and served our guests," said Clark Hill, general manager of the Hilton Naples. "We thank our past hotel and dining guests who took the time to complete a review on TripAdvisor, since there is no greater seal of approval than being recognized by one's customers."
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business' tenure and popularity ranking on the site. "TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. We want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience."
Media can access additional information about Hilton Naples at http://news.hilton.com/naples. About Hilton Naples Hilton Naples is a full-service, four-diamond luxury hotel located 30 minutes from Southwest Florida International Airport, convenient to shopping, dining, attractions and one-half mile from beaches. It offers 18,000 square feet of meeting space with a complete conference, catering and audio-visual team. In addition to no resort fee, Hilton Naples guests enjoy complimentary wireless high-speed Internet access, as well as complimentary on-site garage parking. For more information visit www.naples.hilton.com.
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014
**Source: Google Analytics, average monthly unique users, Q1 2014; does not include traffic to daodao.com
General Manager, Hilton Naples
+1 239 430 4900
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