Hilton Naples Awarded TripAdvisor Certificate Of Excellence For Five Consecutive Years

Inducted into “Hall of Fame” of Five-time Certificate of Excellence Winners on the World’s Largest Travel Site

This information originated in American English.

May 28, 2015

NAPLES, Fla. - Hilton Naples today announced that it has been recognized as a TripAdvisor® Certificate of Excellence Hall of Fame winner.  The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. The "Hall of Fame" was created to honor those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.

"Earning the TripAdvisor Certificate of Excellence for five consecutive years and being inducted into the 'Hall of Fame' is a great honor made possible by our guests who took the time to post a review on TripAdvisor," said Clark Hill, Hilton Naples general manager. "Being recognized by our guests for achieving our commitment to hospitality excellence is truly rewarding for our hotel team."

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business's tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the 'Hall of Fame'," said Marc Charron, TripAdvisor for Business president. "By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition."

Also announced was a fifth consecutive Certificate of Excellence award for the hotel's Shula's Steak House, which placed the award-winning restaurant in the TripAdvisor "Hall of Fame".

Hilton Naples and Shula's Steak House are three months into a yearlong celebration of being open for 15 years. The hotel is offering specials including 15% off of room rates for blocks of 15 or more rooms, and room rates discounted 15% for local residents during the summer months. Shula's is featuring $15 food and beverage specials. In October, a 15-year block party will be held to highlight the year of celebration.

Media can access additional information about Hilton Naples at news.hilton.com/naples or by calling +1 239 430 4900.

About Hilton Naples
Hilton Naples is a full-service luxury hotel located 30 minutes from Southwest Florida International Airport, convenient to shopping, dining, attractions and one-half mile from beaches. It is a popular venue for both business and leisure travel, offering 16,061 square feet of meeting space with a complete conference, catering and audio-visual team. Hilton Naples guests enjoy complimentary wireless high-speed Internet access, as well as complimentary on-site garage parking. The hotel is also home to the award-winning Shula's Steak House.


Clark Hill
General Manager, Hilton Naples
+1 239 430 4900

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