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Hilton Worldwide Appoints Grace Lau As General Manager Of Hilton Guangzhou Tianhe
February 27, 2013
GUANGZHOU, China - Hilton Worldwide has appointed Grace Lau as general manager of Hilton Guangzhou Tianhe. With 17 years' management experience and expertise in the hospitality industry, she will oversee all aspects of the hotel's development and operations. As the first ethnic Chinese female general manager within Hilton Worldwide's Greater China & Mongolia region, Ms. Lau plans to lead the team at Hilton Guangzhou Tianhe to deliver the high standards of warm hospitality to guests that the brand is well known for, as well as give back to the community and society in which the business operates.
Before her career in Hilton Guangzhou Tianhe, Grace was in management roles in several international companies, such as InterContinental, Starwood, Peninsula and Delta. Her extensive expertise has spanned diverse areas of operations and management including new hotel construction and openings, as well as business development. She also has worked in several important sales and marketing roles in many top foreign hotels and resorts located in Canada, Thailand and the Philippines. With the tremendous experience in such different environments and cultures, Ms. Lau has built up profound knowledge and understanding in this field. Ms. Lau is fluent in English, Cantonese and Mandarin.
Having graduated from Hawaii University, the well-known travel industry management school, where she received her Bachelor's Degree in Business Administration, Ms. Lau subsequently completed the Hotel General Managers' Program at Cornell University, one of the Ivy League members in the USA. Grace received her Master of Business Administration from Washington University, USA and at Fudan University, China. Her achievements in the hospitality industry have roots in her rich educational background and management experience.
Besides her enthusiasm in delivering premium guest service, Ms. Grace Lau is also a keen supporter of local community activities. As the head of Hilton Guangzhou Tianhe, Ms. Lau is leading the team there to carry out more significant activities in the local community.
"I am excited to join the team at Hilton Guangzhou Tianhe. With stylish and chic decorations and facilities, Hilton Guangzhou Tianhe is becoming a landmark in Guangzhou's CBD, conveniently located right by Guangzhou East railway station and other various transportation hubs, as well as the city's shopping and entertainment districts. I am looking forward to enhancing the experiences for all our guests so that they are touched by the hospitality and warmth of Hilton Guangzhou Tianhe," said Ms. Lau.
Hilton Guangzhou Tianhe
+86 20 6683 9999
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