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Hilton Worldwide Focuses On Expanding Managed Portfolio Of Hotels And Resorts In The Americas
Newly Redesigned Website Highlights Ongoing Efforts To Partner With Property Owners And Establish Hilton Worldwide As A Leader In Hospitality Operations
September 23, 2010
PHOENIX, Ariz. - Hilton Worldwide today announced a new initiative designed to bolster its management arm and help hotel owners navigate the challenges of today's difficult economy. Hilton Management Services (HMS), one of the largest management companies in the industry, is pleased to offer prospective clients a new, comprehensive website where they can learn about a full range of services designed to maximize their return on investment. The initiative was unveiled today by Tim Benolken, senior vice president, operations, western North America, Hilton Worldwide. Benolken spoke at The Lodging Conference, an annual event attended by hotel owners and developers at the Arizona Biltmore, which is managed by Hilton Worldwide.
"In one of the most challenging years on record, Hilton managed properties delivered a RevPar (revenue per available room) premium of 117 percent, and we reduced costs by 30 percent through permanent cost control programs and best practices," said Benolken. "Our use of innovative programs, such as LightStay, also saved our hotel owners more than $29 million in utility costs alone in 2009."
The newly redesigned Hilton Management Services website features a video overview and offers hotel owners in-depth information about its services, including:
Operations supported by a talented and highly experienced senior leadership team
- A creative and profit-oriented food & beverage division
- Skilled and certified engineering professionals
- Meetings & events management
- Hotel revenue support provided by dedicated sales & marketing teams
Other functional areas include:
- Supply management
- Legal, architecture & construction
- HR & training
- Owner relations
Hilton Management Services owns, leases or manages more than 340 properties in the Americas with more than 55,000 team members across all industry segments. The HMS portfolio includes Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton and Home2 Suites by Hilton.
"We manage some of the world's finest hotels including full-service and luxury brands such as Hilton Hotels & Resorts and Waldorf Astoria Hotels & Resorts, along with focused-service brands including Hampton and Homewood Suites," said Joe Berger, area president, Americas, Hilton Worldwide. "As good as technology has become, Hilton Worldwide's dedicated team members still have the experience and depth of knowledge to deliver hotel owners a strong bottom line while providing a guest experience that's second to none."
For more information about the global network of resources Hilton Worldwide provides to its owners, visit www.hiltonmanagementservices.com.
David Trumble, Hilton Worldwide
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,100 properties with nearly 838,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.