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John E. Luke of Hilton Minneapolis Named General Manager of the Year
April 20, 2012
MINNEAPOLIS - Hilton Minneapolis today announced that the hotel's General Manager, John Luke has been named the 2011 General Manager of the Year by Hilton Worldwide. This prestigious award recognizes general managers with best in class hotel profitability margins, team member engagement and satisfaction, and exceptional guest loyalty survey scores. This particular category was for hotels or resorts with 750 or more guest rooms in the Americas Division.
"I am honored to be recognized with such an esteemed award," said Luke. "This recognition speaks to the entire Hilton Minneapolis team; our positive guest focus and collaborative efforts, impact revenue results as well as team member and customer loyalty."
John Luke is a 30 year veteran of Hilton, starting his career as a management trainee in Chicago at Conrad Hilton. Since then, Luke has held many titles over the years, in locations such as New York, Beverly Hills and Pasadena. In 2003, he joined Hilton Minneapolis as general manager and has made tremendous strides with the hotel team members, community relations and hotel profitability.
Eleven-time winner of the prestigious Pinnacle Awards for excellence in hospitality and the AAA Four Diamond Award, Hilton Minneapolis is the premier hotel for the savvy corporate or leisure traveler. The hotel offers 821 deluxe guest rooms, 77,000 square feet of meeting space, an indoor pool and Precor fitness center and a 24-hour business center and is the home of the SkyWater Restaurant.
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For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With 575 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values to every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi, and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors mobile app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,300 properties with more than 863,000 rooms, in 106 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else, and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.