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Tammy LeBlanc Appointed General Manager Of Hilton Québec In Québec City
Seasoned Canadian Hospitality Veteran to Oversee Operations of Hilton’s Flagship Property in Québec Province
February 17, 2016
NEW YORK, N.Y. - It was announced today that effective immediately, Tammy LeBlanc has been appointed as general manager of the 571-room Hilton Québec, located in North America's oldest city. A native of Canada, LeBlanc has over 18 years of hospitality management experience specializing in the areas of revenue management, business development, marketing, renovations and guest services. LeBlanc will be responsible for overseeing the hotel's day-to-day operations of this AAA-Four Diamond hotel, which is Hilton's flagship in Quebec province.
"We are thrilled to have Tammy in this new position, given her profound knowledge and experience in the Canadian hotel market and her proven track record in leadership roles," said Ted Ratcliff, senior vice president, operations, Eastern North America, Hilton Worldwide. "Her prior hospitality management experience in key Canadian destinations such as Toronto, Montréal and Saint John, will be beneficial in our ongoing efforts to promote the Hilton Québec as a market leader in its category."
In a career spanning over 18 years, Tammy has proven to be a progressive hotel manager in the areas of revenue management, business development, marketing, renovations and guest services. Her entrepreneurial vision and her commitment to achieving successful long-term results have garnered her key positions at hotels in the provinces of Ontario, Québec and New Brunswick. Most recently, Tammy served as general manager of the 419-room Hilton Toronto Airport where she significantly improved and increased Team Member Engagement, RPI growth and revenue growth while managing multiple renovation projects totaling close to $7M.
Prior to her role at the Hilton Toronto Airport, Tammy was general manager of the 197-room Hilton Saint John and oversaw the Saint John Trade and Convention Center, which together, combines 27,000 square feet of meeting and conference space. During her five year tenure at the Hilton Saint John, Tammy improved revenue, market share and customer satisfaction scores while motivating her team to win the prestigious 2010 Hilton Community Service Award for The Americas and 2009 Sales Team of the Year award. Additionally, Tammy spent two years as Director of Business Development of the 486-room Hilton Montréal Airport.
Tammy attended Oulton's College in Moncton, New Brunswick and holds an Honors Diploma in Travel and Tourism.
She and her husband, Stephan, will be relocating to Québec City with their two children, Alexandre and Nicolas.
About Hilton Québec
The Hilton Québec is a AAA-Four Diamond hotel known for its unparalleled world-class service, facilities and unrivalled location. The Hilton Québec is connected to the Québec City Convention Centre, and is a two-minute walk from Old Québec and near the venues for many major events. The hotel has 571 rooms and suites, all with a gorgeous view. The meeting rooms and banquet halls have ample natural lighting and can accommodate over 2,000 people. Guests can be treated to superlative dining experiences at both Le23, situated on the 23rd floor featuring breathtaking views of the city skyline and Allegro, serving international cuisine featuring local products. Completely renovated, Hilton Québec welcomes you in a sophisticated and contemporary decor. All rooms offer spectacular views of "Vieux-Québec": the majestic St. Lawrence River, the Parliament or the Laurentian Mountains. The Hilton Québec is also just steps away from all major tourist attractions and festivals. For more information about the hotel visit the website at www.hiltonquebec.com.
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About Hilton Hotels & Resorts
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