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Tracy Walker Named General Manager of Hilton Hawaiian Village
Industry Veteran From Hilton Orlando Bonnet Creek Will Join Resort June 11
June 11, 2012
HONOLULU - Hilton Worldwide announced today that Tracy Walker has been named general manager of its flagship resort in Hawaii, Hilton Hawaiian Village Waikiki Beach Resort. She will be taking the helm of the company's largest hotel which encompasses 22 beachfront acres and 2,860 guest rooms.
Walker is a 24-year industry veteran and has been affiliated with Hilton Worldwide since 2002, most recently serving as general manager of the Hilton Orlando Bonnet Creek. Before that, she served as general manager for Hilton Newark Airport and previously worked for the Fontainebleau on Miami Beach and Hilton Chicago. Prior to joining Hilton, Walker was employed by Wyndham Hotels Corporation as general manager for The Mayfair in St. Louis and hotel manager for the Wyndham Salt Lake City.
"I am thrilled to welcome Tracy to our team in Hawaii, said "Jerry Gibson, area vice president and managing director, Hilton Worldwide. "Tracy is highly-respected in the industry and we look forward to her tremendous enthusiasm and leadership."
Under Walker's watch, the Hilton Orlando Bonnet Creek secured numerous accolades both internally and externally. The hotel "swept" Hilton Worldwide's 2012 performance awards with its receipt of: The Connie Award, given to "the best of the best" hotels within each brand in the Hilton Worldwide portfolio; F&B Excellence Award for the hotel that received the highest satisfaction and loyalty guest feedback scores; Housekeeping Excellence Award and The Blue Energy Award, an inaugural award named after the Hilton Brand's "BLUE ENERGY" global culture initiative is given to the property based on its guests relations accomplishments and activities. In addition, Hilton Orlando Bonnet Creek earned the coveted AAA Four Diamond designation for the second consecutive year as awarded by the American Automobile Association.
Walker began her career with Hilton at the Burbank Airport Hilton and Convention Center. It was at this hotel that she was named Employee of the Year and her prize was a trip to Hawaii with a stay at Hilton Hawaiian Village. With her new post, Walker has returned to the hotel that she enjoyed decades ago as a rising star.
Walker is a graduate of the University of Utah and will be joined in Hawaii by her husband, Scot. She competes in triathlons several times a year and is looking forward to all of the outdoor activities that Hawaii has to offer.
The Hilton Hawaiian Village is Waikiki's only true destination resort, offering the perfect mix of exceptional resort accommodations and classic hospitality on Waikiki's widest stretch of beach. The resort features more than 90 shops and 16 restaurants, lounges and bars; and every Friday evening, it sets the stage for a celebration of Hawaiian culture and entertainment ending in a spectacular fireworks show. For more information call 808-949-4321 or visit www.hiltonhawaiianvillage.com.
Find us on Facebook at www.facebook.com/hiltonhawaiianvillage, or Twitter at @HawaiianVillage.
Cynthia Rankin Hilton Worldwide
+1 808 947 7817
Hilton Hawaiian Village
+1 808 947 7816
About Hilton Hotels & Resorts
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,200 properties with more than 856,000 rooms, in 105 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else, and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.