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UPDATED: Hilton Worldwide Statement - Pacific Earthquake and Tsunami; 3/11/11, 3:30 p.m. EST
March 11, 2011
MCLEAN, Va. - As of March 11, 12:30 p.m. Pacific Time, we can confirm that there is no reported damage to any of our hotels in Japan, and all guests and team members are safe.
The Pacific Tsunami Warning Center has downgraded the tsunami warning to an advisory for the state of Hawaii. The coastal areas of Alaska, British Columbia, California and Oregon also remain on a tsunami advisory. The public is being asked to continue to exercise caution and stay out of the waterways and shoreline areas.
The safety of our guests and team members is our highest and most immediate priority, and we are closely monitoring the situation.
Due to this earthquake, Hilton Worldwide will allow affected guests holding non-changeable or non-refundable advance purchase bookings at any of its hotels in Japan to rebook to another date at no charge or to receive a full advance deposit refund. In addition, all cancellation fees will be waived for affected guests until further notice.